Frequently Asked Questions

What is a Partial Order? Ho does it work?
Partial Order helps you manage your Orders in the following ways:
  • It automatically cancels the Orders that get failed due to Inventory not available or SKU doesn't exist on Shopify.
  • It will help you cancel the part of an Order or complete Order automatically, for example
    • If you receive an Order for 3 different SKUs and you don't have 1 SKU to ship then the Partial Order will help you create the Order in the Shopify store for 2 SKUs and rest 1 SKU's Order will be canceled.
    • If you receive an Order for 4 quantity and you have only 2 quantity available at the Shopify store then complete order will be Canceled.
To enable the Partial Order, follow the below steps:
  • Go to Settings
  • Then to Order Management.
  • Set YES to Allow Partial Order.
  • Click on theĀ SAVE button.

 Last updated Wed, Nov 20 2019 11:03am

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