Frequently Asked Questions

How to know Reason for failed jet order ?
List of failed orders can be viewed by :-
  • Selecting Jet > Orders >Failed Orders from the menu section.
  • This section displays the failed orders with their order id and the reason for their failure.
  • To manually fetch the latest orders (if required immediately) the merchant can click on the “Fetch Orders” button.
  • These orders can be deleted from here by :-
  • Select the orders to be deleted and then,
  • Choose Delete option from the Bulk Action drop-down and click
  • Submit button.
If orders are not properly Acknowledged(due to any reason) then jet itself rejects those orders.

 Last updated Thu, May 5 2016 5:30pm

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