Frequently Asked Questions

How to know the mistake if a product is not getting uploaded on jet.com ?
Due to any reason if an error occurs during the product upload then that product will be listed in the Rejected File panel.
  • Select Jet > Manage Products > Rejected Files from the menu section to open Rejected Jet Files Manager.
  • From here the merchant needs to go to View Error & Resubmit action.
  • By Clicking on the "View Errors and Resubmit" link "Error Files Information" page appears .
  • The error gets listed over here in the Error Description section.
Note :-
It is the responsibility of the admin to check details of all the uploaded products, rectify the error and then click on the Resubmit File button.
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 Last updated Fri, Nov 17 2017 3:08pm

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