Frequently Asked Questions

What may be the reason for the uploaded product to be in Under Review on jet.com?
If the product is in the "Under Review" section of jet for a long time then it may be because all the details of the product might not have been entered. Although it takes approximately 1 week for the products to go from "Under Review" section to Live Mode. To speed up the process, all the jet attributes assigned to the product under jet.com tab on product edit page should have proper values and none of the attribute should be left blank. This way jet will receive all the values for all the attributes. If jet was looking for some attribute value which was causing the products to remain in "Under Review" section then by providing values for all the jet attributes this problem may not occur and the products will go to Live Mode if no other issue happens to be on Jet.

Sometimes the products get stored in their backend but never get listed on frontend as this is Jet.com's internal issue which when gets resolved, the products start showing up at frontend.


 Last updated Fri, Nov 17 2017 3:08pm

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