Frequently Asked Questions
How to Acknowledge and Reject orders generated on sears.com ?
When an order is generated on sears.com, then the merchant should notify sears.com that whether he is able to fulfill the orders or not.
For this purpose:-
Note:-Whenever any one of the two buttons is clicked both of them get disabled after some time.
For this purpose:-
- Go to Sales > Orders. All the orders will be shown here.
- Click on the View button of the Pending order to open the Order View Page.
- Click Acknowledge button to acknowledge the order and click Reject button to reject the order.
- If Acknowledge button is clicked then the admin cannot reject it.
- If Reject button is clicked then it cannot be acknowledged and the Order Status will change to Cancelled.
Note:-Whenever any one of the two buttons is clicked both of them get disabled after some time.
Last updated Tue, Nov 21 2017 12:53pm