Frequently Asked Questions
What is Return procedure for completed orders ?
Whenever a return will be generated for a completed order then it will be listed in the Return panel with status Created and the merchant (admin) will be notified about it by notification in the admin panel.
- Select Jet > Jet Orders > Return from the menu section to open the Return Management page.
- Click on the Edit link of any particular row in the grid that appears on Return Management page to open "Return Fields" form.
- Once the merchant fills all the fields and clicks on the Submit Return button, his return will be completed on sears.com.
- A message will appear in the pop up showing that his return has been completed and in the return panel its status will be changed to Completed.
Last updated Tue, Nov 21 2017 11:53am