Frequently Asked Questions

How to know the error if a product is not getting uploaded on Houzz.com?
Due to any reason if an error occurs during the product upload then that product will be listed in the Rejected File panel.

  • Select Houzz > Manage Products > Rejected Files from the menu section to open Rejected Houzz Files Manager.
  • From here the merchant needs to go to View Error & Resubmit action.
  • By Clicking on the "View Errors and Resubmit" link "Error Files Information" page appears.
  • The error gets listed over here in the Error Description section.
Note:-

It is the responsibility of the admin to check details of all the uploaded products, rectify the error and then click on the Resubmit File button.


 Last updated Tue, Nov 28 2017 3:33pm

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