Frequently Asked Questions

How to create the shipments from the placed orders?
 Follow the following steps:

  • Open Order Menu ( Houzz > Manage Orders >View Houzz Orders)
  • Open order by clicking on Magento order id of any row in grid
  • Now Select "Ship By Houzz" tab
  • Fill details of shipment (tracking number, tracking URL, Message To Customer, Message To Houzz) (Optional)
  • Fill details of Shipment Item ("Quantity to Ship" & "Quantity to Cancel") for each item in the order.
  • Click on Submit Shipment Button

 Note: Order goes in In Progress state until all items are shipped or cancelled. 

 Last updated Tue, Nov 28 2017 4:33pm

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