Frequently Asked Questions

What is the Return procedure for completed orders ?
Whenever a return will be generated for a completed order then it will be listed in the Return panel with status Created and the merchant (admin) will be notified about it by notification in the admin panel.
  • Select Jet > Jet Orders > Return from the menu section to open the Return Management page.
  • Click on the Edit link of any particular row in the grid that appears on Return Management page to open "Return Fields" form.
  • Once the merchant fills all the fields and clicks on the Submit Return button, his return will be completed on jet.com.
  • A message will appear in the pop up showing that his return has been completed and in the return panel its status will be changed to Completed.
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 Last updated Tue, Nov 3 2015 5:03pm

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