Frequently Asked Questions

How can I check ebay failed orders?
Easy steps -
  • Go to the Prestashop Admin panel.
  • In the left navigation panel, place cursor on eBay Integration menu. The menu appears as shown in the following figure:
image
  • Click on the eBay Failed Orders, once you click the option, following screen appears:
image
  • This section contains, all of the order received from the eBay, the option is:
  • ID: It is the PrestaShop order ID
  • SKU: The Unique Id of the item with failed order
  • eBay Order ID: The order ID fetched from eBay
  • Reason: The reason for the order to be canceled


 Last updated Mon, Apr 1 2019 9:07pm

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