Frequently Asked Questions

How to fetch Orders from CDON?
  • Click on Cdon Integration Menu, and go to Orders Listing
  • Click Fetch Orders Button
  • If an order is imported successfully then, a new record is found in the Orders Grid.
Some important points to remember about Crons:
  • Orders are automatically imported through crons in every 10 minutes.
  • Whenever the latest Orders are imported from Cdon, a notification appears in the notification area of the Admin panel for those orders and they are auto- acknowledged as soon as they are imported into the Magento store Admin Panel.
  • If no Order is imported, then check the failed Orders listed on the Cdon Failed Orders Page.

 Last updated Thu, May 2 2019 5:20pm

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