Can an unpaid order on Etsy be created in Shopify?
No, an unpaid order on Etsy cannot be automatically created in Shopify. The application will only fetch and sync orders that are both open and paid.
However, you can still manually fetch the unpaid order from Etsy:
- Go to the "Order" section of the app.
- Click on the "Fetch" button to retrieve the unpaid order.
Once the order is paid and open, it will be automatically synced to Shopify.
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Order Details
What actions can I perform? You can perform up to five actions for individual orders: Ship Order, Item Ordered Mapping, Email Update, Create on Shopify, and Sync Etsy Order Status. AND To proceed with shipping an order, click on the Ship Order, ...
If an etsy order is cancelled am I supposed to cancel it in CED or in shopify?
If an Etsy order is cancelled, you need to cancel it directly on Etsy. There is no need to cancel it in the CedCommerce app or Shopify.
Order Management
Order Management Settings The Order Management section helps you synchronize and manage orders between Shopify and Etsy. This ensures smooth processing, status updates, and customer communication across platforms. Below is a detailed explanation of ...
How can I manage Etsy order refunds through the app?
To process Etsy order refunds, you must initiate the refund directly on Etsy. Once completed, the CedCommerce app will automatically update the refund status in Shopify. Ensure the ""Cancel/Refund Order Management"" setting is enabled under the Order ...
I have refunded the order on Shopify, will it be synced to Etsy?
To process a refund for an Etsy order, you need to refund the order directly on Etsy, as there is no API available to sync refunds from Shopify to Etsy. Even if you’ve refunded the order on Shopify, the refund will not be synced to Etsy, and no ...