Category could not be identified

Category could not be identified

Firstly, Please check if you have mapped your category accurately in the application. 

If this error is still coming then there is a possibility that you have done some initial mapping in your Catch account which is not allowing the category to reflect.

Follow these steps to remove the mapping from your Catch account after Logging into your Catch Shop Account

You can delete all your mapping by going to My Account > Settings > Shop > Imports Tab > Scroll to last >> Select 'Delete my configuration' and 'Delete my value lists'.


You can also take the help of the following article to learn more about mapping in the Catch account https://partner.catch.com.au/marketplacehelp/s/?article=000001483

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