Certificates

Certificates

*App support provided by CedCommerce

To sell on SHEIN, some products and stores must comply with the platform's quality and safety standards. You may need to upload certificates depending on your product category and status.

With the SHEIN Sales Channel app, you can upload, manage, and assign product or store-level certificates easily from the app. 

Types of Certificates

1. Product Certificates

These are required when individual product listings must meet SHEIN’s safety, testing, or packaging standards.

  • Usage: If required, these must be assigned before a product can be published. Missing certificates will trigger errors during listing.

2. Store Certificates

These certify your entire store setup to meet SHEIN’s marketplace policies.

  • They can be reused across multiple product listings.

  • Often required for overall store-level approval.

How to Upload a Certificate

  1. Go to the left navigation menu → Certificates.

  2. Click on ‘Upload New Certificate’.


3.Fill in the details:

    • Certificate Name: Use a name that’s easy to identify later.

    • Certificate Level: Choose Product or Store.


  • Certificate Type: Select from the list. These are fetched directly from SHEIN and may vary by product type.


  • Upload the File: Supports .jpg, .jpeg, .png, .pdf (max 20MB).

  • Effective & Expiry Date: Some certificate types require this. The fields will only appear if applicable.

| Note: The form dynamically updates based on the selected certificate type. If effective and expiry dates are not required, those fields won’t appear.

  1. Click ‘Upload’ to save the certificate, and you’ll get the below message.


How to Assign a Certificate to a Product

  1. Navigate to the Listings tab.

  2. Select a product and click on the three dots in the action column.

3. Select ‘Assign Certificate’.
4. Choose the appropriate certificate from the list of your uploaded ones.
Once assigned, the product can be reviewed and listed by SHEIN. If a certificate is not needed for a product, even when you can assign a certificate to it, the following pop-up will be shown: 

Notes
| If a certificate is missing or invalid, the product will show an error status during listing. You’ll need to assign or re-upload the correct certificate before retrying.

Additional Notes

  • No Certificate Needed? If a product doesn’t need certification, you’ll see this message:
     “Certification assignment is not required for this product.”

  • Reusability: Once uploaded, certificates can be reused across products. This saves time when managing similar items in bulk.

  • Review & Approval: After assigning, both the product and the certificate are reviewed by SHEIN before the listing goes live.

    • Related Articles

    • Listings

      *App support provided by CedCommerce Overview The Listings section gives you full control over how your products appear on SHEIN. This is where you’ll publish, edit, manage, or track listing statuses, all in one place. Whether you're launching new ...

    • Onboarding the Application

      *App support provided by CedCommerce Step 1: Authenticate your SHEIN account From the Welcome screen in the app, click Connect SHEIN. You’ll be redirected to the SHEIN seller login page. Authorize your account by agreeing to the SHEIN User License ...

    • Unprocessed Orders

      *App support provided by CedCommerce The unprocessed orders section contains the list of orders that couldn’t clear certain criteria listed by SHEIN and thus cannot be further processed. This section showcases the order no, details of the order ...

    • Installation

      *App support provided by CedCommerce The SHEIN Sales Channel lets you connect your Shopify store directly to the SHEIN marketplace, with no external logins or manual setup required. To install the SHEIN Sales Channel: Please make sure that you have ...

    • Settings

      *App support provided by CedCommerce Manage your key account settings from here. SHEIN Account This tab lets you view and manage your connection with your SHEIN seller account. Once your SHEIN account is successfully connected, you’ll see your Open ...