The app’s dashboard provides insight into your store and helps you analyze the sales. It shows basic information about your stores, like products and their statuses, orders and their statuses, ongoing and completed activities, along with some FAQs.
In-App Shipping Carrier Mapping Reminder to Prevent Auto Order Cancellations:
In the Dashboard, you may see an “Attention Required” notification related to Carrier Mapping. This alert indicates that one or more shipping carriers used in your WooCommerce store are not yet mapped to TikTok Shop carriers.
Carrier mapping is essential to ensure that shipping information is accurately passed from WooCommerce to TikTok Shop. Without proper mapping, you may face issues such as:
- Failed order syncs
- Missing or delayed tracking updates
- Order fulfillment discrepancies
Click on the “Complete Setup” on the attention required banner. You will be redirected to the Carrier Mapping section, where you can:
- View a list of unmapped carriers.
- Select the appropriate TikTok Shop equivalent for each.
- Save your mappings to activate them.
TikTok Shop now supports a wider range of HTML tags in product descriptions, allowing you to present your listings with improved structure and visual appeal. This includes elements such as:
- Bold and italic text
- Bullet and numbered lists
- Structured tables
- Paragraph breaks and more
You can now sync your original product descriptions, as created in your WooCommerce store, without needing to strip or reformat the HTML. The content will appear cleanly and consistently on TikTok Shop product pages.
- Click the “Upload Products” prompt on the Dashboard. You’ll be redirected to the Product section, where you can:
- Select the product you wish to edit.
- Add or verify your HTML-enhanced description.
- Save and sync the updated product to TikTok Shop.
This update helps maintain branding consistency and improves readability, ultimately contributing to better engagement and conversions on TikTok Shop.