Dashboard

Dashboard


Info*App support provided by CedCommerce

After you complete onboarding, you’ll land on the SHEIN Sales Channel Dashboard. This dashboard gives you a quick, real-time overview of your store’s performance. From here, you can monitor sales, orders, product statuses, account health, and subscription limits—all in one place.



1. Welcome Message and Refresh

Welcome, [Seller Name] is simply a greeting.
Last Refresh tells you when the data was last updated.
Refresh lets you manually sync the latest data from SHEIN and Shopify.

| Tip: Use the refresh option if you’ve made changes or completed actions that aren’t yet reflected.

2. Total Sales

This section shows your total SHEIN sales across a selectable time range. You can view data for the last 30 days or choose a different time frame using the dropdown.



  • The graph helps you spot trends, peaks, or inactivity.

  • A flat line may indicate no sales activity for that time period.

3. Action Required

This section highlights issues or updates that need your attention.

  • Errors include product listing failures or sync problems.

  • Alerts may include deadlines or policy-related warnings.

  • Announcements share important updates about the app or SHEIN operations.

Notes
| Note: This section stays empty unless there is something that needs to be addressed.

4. Activities

View a summary of recent actions like product publishing, sync events, or updates.

  • Ongoing shows processes that are still in progress.

  • Completed lists successful actions.

  • Failed flags processes that didn’t go through, often with error details available.

Click "View All" to explore the full history of activity in your account.

5. Total Orders

This section shows how many orders have been processed in the selected timeframe.

Each order is categorized by status:

  • Cancelled means fully voided

  • Partially cancelled indicates part of the order was removed

  • Pending means it’s waiting to be fulfilled

  • Failed means the order didn’t process correctly

  • Completed orders are included in the top total

Use this section to track fulfillment progress and troubleshoot delays or issues.

6. Subscription

Here you can check your current subscription plan and how many orders you’ve used.

  • The plan name, pricing, and features (like the order limit) are shown

  • You’ll see how many orders you've processed out of your monthly quota

  • The next billing date is also listed

Click "Upgrade Plan" if your store volume increases or you need more advanced features.

Notes
| Note: Once your order quota is used up, new orders won’t be processed unless you upgrade or reset the limit.

7. Total Products

This section gives a full view of all product statuses related to SHEIN:

  • Listed means the product is live on SHEIN

  • Pending means it’s waiting for sync or review

  • Error means the listing failed and needs correction

  • Not listed means the product hasn’t been synced yet

  • Rejected means it was declined by SHEIN

  • Withdrawn means you manually removed it from SHEIN

  • Sold out means the product has no available inventory

  • Inactive means the sync has been turned off

Click into any of these to see which products fall under each status.

8. Left Sidebar Navigation

This is your menu to access all the main features of the app:

  • Templates helps you set rules for category mapping + bulk product upload

  • Listings is where you can manage all product details

  • Certificates lets you upload product and store certificates

  • Orders shows failed and unprocessed orders with their reasons

  • Settings is where you can configure warehouses and sync preferences

  • Subscription is where you can view or change your current plan

Notes
| Note: Everything in the app is structured to best fit Shopify’s environment, so if you’re already familiar with Shopify navigation, this will feel native.

Use this dashboard regularly to stay updated on your store’s performance, fix issues quickly, and keep your SHEIN operations running smoothly.


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