Does this rule apply to all sellers, even those on the trial plan?

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• What should I do if the credits in my trial plan expire?

  A trial plan will only have 50 credits. Once you have exhausted that, you can have to upgrade to a paid plan. Otherwise, your app access will be revoked and your syncing will stop.

• Why do my order credits appear exhausted even after clearing the excess usage charges?

  If you have cleared “excess usage charges'', your credits will be renewed at the beginning of the next month. However, you can upgrade your plan to refill order credits immediately.

• Why can't I downgrade my plan?

  You won't be able to select a plan with a lower credit limit than what you have already used. For instance, if you have used 150 credits in your previous plan, you won't be able to opt for a new plan with only 100 credits. However, you can choose a ...

• Why can't I upgrade my plan?

  It is because you have not cleared “excess usage charges” for the additional credits provided to you. You can upgrade the plan once you clear the payment.

• How does a paid plan benefit me?

  When you opt for a paid plan, the app secures the product details between Shopify and Amazon to sync information such as title, description, price, barcode, etc. This enables real-time inventory sync. Suppose, you update price or inventory on Amazon, ...