Congratulations on completing the onboarding. What you are seeing now is the App Dashboard that can be accessed by clicking on ‘Overview’ in the left-hand side navigation menu. The dashboard will you manage everything related to your Etsy Shop, while displaying important information at a glance.

In this section of the guide, we will discuss everything the dashboard has to offer for your assistance. Let’s take a quick look at some of the options of the app.

The Left-Hand Side Navigation Menu

The navigation menu gives you access to all the different sections, settings, and features of the app. We will explain all the various sections that are available in the navigation menu after explaining the Dashboard.

The notification button

The notification button will show you any messages from the app and also messages that we send you related to any changes or updates in the app. Click on the notification bell and you’ll be taken to the notifications page as shown below

Order Analysis 

The orders section provides a quick look at the total number of orders you have received from Etsy and also categorizes them according to their status –

Paid

These are the orders that have been paid for by the buyer, fetched by the app, and created on your Shopify store, but have not been shipped by you.

Failed

These are the orders that have been paid for by the buyer, fetched into the app, but for some reason, the app could not create the order on Shopify. Several errors could be responsible for the order to be put into a failed status and we’ll discuss them in great detail in the ‘Orders’ section of the app.

Completed

These are the orders that have been paid for by the buyer, fetched by the app and created on your Shopify store, and also shipped by you.

Others

These are the orders that have the status of either ‘Refund’ or ‘Canceled’. It also shows the orders that you have manually synced.

You can click on ‘View All Orders’ to go to the ‘Order’ section of the app which we will discuss in great detail further in the guide.

Total Revenue 

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The Total Revenue section of the dashboard allows you to track and analyze the revenue generated from your Etsy sales over a specific period. By clicking on ‘Today,’ you can choose from preset time frames or customize your own, such as viewing revenue trends over the past two years. 

This feature gives you valuable insights into your shop’s performance, helping you identify growth patterns, and seasonal fluctuations, and make informed business decisions to boost profitability.

Note – The Total Revenue section will show ‘No Data Found’ if you are using the app for the first time.

Product Analysis 

The products section provides a quick look at the total number of products you currently have on the app and also categorizes them according to their status: 

Active

These products have been assigned to a profile and listed on your Etsy Shop.

Not Published

These products have been assigned to a profile but not yet listed on your Etsy Shop.

Not Profiled

These are the products that have been imported into the app, but you have not assigned them to a profile as of yet.

Others

This section will show you the products with a status other than Active, Not Published, and Profile Not assigned. The products shown here can have statuses like Draft, Edit, Sold Out, Removed, Expired, Unavailable, Deleted, Vacation, etc.

You can also click on ‘View All Products’ to go to the ‘Products’ section of the app which we will discuss in great detail further in the guide.

Top Performing Products

Recent Activities 

The Recent Activities section provides an up-to-date overview of your shop’s latest actions and transactions. Here, you can track important events such as newly added products, recent orders, inventory updates, and pricing changes. 

This feature helps you stay organized and ensures that you have real-time knowledge of your shop’s operations, allowing for quicker responses to orders and inventory management, improving efficiency and customer satisfaction.

Subscription

The Subscription section lets you manage your current plan and review its details. You can easily track your billing cycle, view the features included in your plan, and upgrade or downgrade as needed. 

This section also provides transparency on upcoming payments and offers options to switch between monthly and annual plans, ensuring you stay in control of your budget and app usage.

Etsy Shop

This helps you access your Etsy Shop from the App at any time. 

The Dropdown for changing the in-app language

As of September 2024, we are offering the app in English and French, but we may update it in the future for even greater accessibility.

The account section for logging out of the app

Finally, we have the account section which you can use to log out of the app. Just click on your name and select Logout from the dropdown.

The Chat bubble

The Chat option is available to you in case you quickly need to solve a problem related to how the app works. Click on the Chat bubble in the bottom right corner of the screen and type your query in the text box that says “Chat Now”. 

We have tried our best to provide answers to any questions you might have, along with other resources. 

The main purpose of refreshing your dashboard is to make sure that whatever data you are looking at is as recent as possible. If you see any discrepancies between the data on the dashboard and the data in other sections, it will most likely be solved once you refresh the dashboard.