General Settings

General Settings

General Settings



The General Settings section allows you to review and manage essential details about your Etsy shop status and integration preferences.

1. Etsy Shop Status

  • Use this option to toggle your shop's mode between Draft and Live.

  • Draft Mode: This mode holds your listings if your Etsy onboarding is incomplete, ensuring that no unfinalized listings are published.

  • Live Mode: Once your Etsy shop setup is complete, switch to this mode to make your listings visible on Etsy.

2. Reconnect Etsy Shop

If you're encountering issues with your Etsy shop connection, such as suspension or invalid token errors, you can reconnect your shop using the following steps:

  1. Select the appropriate reason for reconnection from the given options:

    • Your current Etsy shop has been "Suspended"

    • You connected the wrong Etsy shop

    • You encountered an "invalid token" error while attempting an action

    • Other: If none of the listed options apply, provide a valid reason for reconnection in the input field.

  2. Click the Reconnect Etsy button to re-establish the connection.

3. Template Transfer Options

When reconnecting to a new Etsy shop, you can choose to transfer templates from your previous shop:

  • Shipping Template: Select "Yes" to reuse the same shipping template from your old shop. Choosing "No" requires creating new shipping templates.

  • Policy Template: Select "Yes" to retain your previous policy template. If "No" is selected, you'll need to set up new policy templates.

Tip: Carefully review the template options to ensure consistency across your listings.

Once you’ve configured the settings, click Save to apply your changes. For more guidance, visit Get Support or refer to Etsy’s onboarding article here.



    • Related Articles

    • Etsy Settings

      The Settings section of the CedCommerce app is crucial for managing various aspects of your Etsy shop effectively. Here’s how it helps users: General Etsy Settings: Users can connect their Etsy shop, manage shop status, and adjust other essential ...
    • Sync Inventory

      Sync Inventory The Sync Inventory feature is Optional. It helps you keep your Shopify stock levels accurate by accounting for Etsy orders, even when Etsy orders are not created in Shopify. This feature is ideal for users who don’t need Etsy orders ...
    • Can I connect two Etsy stores with the App?

      Yes, you can connect two Etsy stores to the app, but not simultaneously. At any given time, the app supports only one connected Etsy store. If your current Etsy shop gets suspended, you can connect a second store to the app. To reconnect a new store: ...
    • Why am I seeing the "Invalid receipt ID" or "Invalid Etsy order number" error?

      This error occurs when the wrong Etsy shop is connected to the app. How to resolve this issue: Step 1: Check your connected shop Make sure you’re connected to the correct Etsy shop in the app. Step 2: Reconnect your Etsy shop Go to the Settings ...
    • What is “Inventory Threshold” in “Etsy App Settings”?

      The Inventory Threshold is the minimum stock level you set for an item. When the inventory falls below this threshold, the product will be marked as "Out-of-stock" in the marketplace. Example: If you set the threshold count to 5, once the inventory ...