Getting error: an invalid receipt id or an invalid etsy order number

Getting error: an invalid receipt id or an invalid etsy order number

If you are getting one of these errors it means you have connected the wrong Etsy shop from the App, you just need to connect with the correct store. You can contact us to reconnect your shop or you can do it by yourself from the reconnect shop option in the App


    • Related Articles

    • Getting error : Server Error

      We are getting the Server Error from Etsy while activating the sold-out listings from the App and we are in discussion with the Etsy team regarding the error. For now please Activate the listings directly from Etsy.
    • Order Details

      The Order Details page is divided into three main parts. The first part, on the top, has 3 buttons - ‘Sync Shipped Orders’, ‘Fetch Single Order’, and ‘Fetch Order’. The second part includes the different order tabs - All, Paid, Failed, Completed, and ...
    • Order Management

      The Order management section is also divided into two parts - Etsy Section - This allows you to configure how the app interacts with your Etsy Shop. Shopify Section - This allows you to configure how the app interacts with your Shopify store. Let's ...
    • Error Information

      Error information is the 9th item from the top in the left-hand navigation menu and it will show you information about the errors that the app has encountered. When you click on it, a sub-menu will appear with the following items - Notification This ...
    • Getting error : Description cannot be empty.

      A product can't be listed on Etsy without a description. There are two ways of updating descriptions on Etsy. a.) The first one is to provide a description on the Shopify store. b.) Then choose the “Sync from Shopify” option from the CedCommerce Etsy ...