Why am I getting this error: "Description cannot be empty"?
The error "Description cannot be empty" occurs because Etsy requires every product listing to have a description. Here's how you can resolve it:
Update the description in Shopify and sync:
- Add a product description directly in your Shopify store.
- Then, go to the CedCommerce Etsy Integration App and select the "Sync from Shopify" option in the All Products section.
- Sync the description, and then try to re-publish the product on Etsy.
Update the description directly in the app:
- In the CedCommerce Etsy Integration App, click the pencil icon for the product you want to update.
- Click the "edit option" to enter a description.
- Make sure to disable the “auto-sync” setting for description in the Product Management section of the app, or disable it for specific products.
- Then publish the product from the All Products section.