Why am I seeing the "This listing is not publishable because it's frozen" error?
This error occurs when your listing is currently under review by Etsy. Once Etsy completes the review process, the listing will be published and made available.
Another possible cause for the "frozen" status is if your Etsy shop has been frozen due to any of the following reasons:
- No Etsy payment types are set up in your shop
- Missing shop policies
- Expired credit card information
- Outdated Tax ID information
- Inaccurate or mismatched business details (e.g., name not matching your Social Security card)
How to resolve it:
Double-check all your account and shop information to ensure everything is complete and up-to-date. Once the review is completed or any issues are resolved, your listing will be published.
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