How can I contact CedCommerce support?
You can easily connect with CedCommerce Support team through various channels to address your queries or concerns promptly. Here are the different ways you can reach out to us:
- Calendly: Schedule a one-on-one session with a support representative by accessing our Calendly link.
- Live Chat: Engage with our Support team instantly through our Live Chat feature on our website
- WhatsApp: Connect with us via WhatsApp at this link for quick assistance and support.
- Email: Send us an email at support@cedcommerce.com with your inquiry, and our team will get back to you as soon as possible.
- Ticket Submission: Submit a support ticket by filling out our online form with this link, and our team will prioritize and address your issue efficiently.
Related Articles
Why am I seeing the "Invalid receipt ID" or "Invalid Etsy order number" error?
This error occurs when the wrong Etsy shop is connected to the app. How to resolve this issue: Step 1: Check your connected shop Make sure you’re connected to the correct Etsy shop in the app. Step 2: Reconnect your Etsy shop Go to the Settings ...
Onboarding Steps
The first onboarding step is to connect the app with your Etsy Shop. Note that this step will be a little different for those merchants who have not yet completed setting up their Etsy Shop (in other words, if their Etsy Shop is not live). Step #1. ...
How to contact Etsy Support?
You’ll need to sign in to your Etsy account to contact Etsy Support. Once signed in, use the following link to proceed: https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_buy_help_with_order-contact_select This will take you directly ...
Why is my Etsy order not visible in the app or on Shopify?
Possible reasons why an Etsy order isn’t visible in the app or on Shopify: A. Order isn’t visible in the CedCommerce Etsy Integration App 1. The order isn’t marked as Paid on Etsy. 2. The Etsy connection token is invalid. Reconnect your Etsy shop ...
How to create/import products from Etsy to Shopify?
To import products from Etsy to Shopify using the CedCommerce Etsy Integration app: Go to the Products section in the app. Click on the Not Linked tab. From the Not Linked tab, select the products you want to import into Shopify. Click Create on ...