How can I manage Etsy order refunds through the app?
To process Etsy order refunds, you must initiate the refund directly on Etsy. Once completed, the CedCommerce app will automatically update the refund status in Shopify.
Ensure the ""Cancel/Refund Order Management"" setting is enabled under the Order Management section in the app for this process to work seamlessly. Please note that refunds cannot be processed if initiated from the Shopify end due to Etsy API restrictions. Refunds must be handled manually on Etsy.
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Order Details
What actions can I perform? You can perform up to four actions for individual or bulk orders: Ship Order, Ordered Item Mapping, Create on Shopify, and Etsy Order Status Sync. To proceed with shipping an order, click on the Ship Order option, select ...
If an etsy order is cancelled am I supposed to cancel it in CED or in shopify?
If an Etsy order is cancelled, you need to cancel it directly on Etsy. There is no need to cancel it in the CedCommerce app or Shopify.
Etsy Settings
The Settings section of the CedCommerce app is crucial for managing various aspects of your Etsy shop effectively. Here’s how it helps users: General Etsy Settings: Users can connect their Etsy shop, manage shop status, and adjust other essential ...
Order Management
The Order Management section helps you handle orders seamlessly between Shopify and Etsy. Here’s how to make the most of it: Shopify Settings Cancel/Refund Orders: Enable this option to automatically update orders that have been canceled or refunded ...
Can this app sync Etsy products with Shopify, create Etsy products on Shopify, and map existing Etsy listings to Shopify products?
Yes, the app allows you to manage Etsy products and orders on Shopify by creating or linking products. Here's how: 1. Create Etsy Products on Shopify: The app can create your existing Etsy products on Shopify, enabling you to manage them from ...