How can I manage Orders?

How can I manage Orders?

Order Listing

This section will display a list of orders from eBay. You can also look at all the details of each order in the Order grid. In the grid, each column provides specific information about your orders. Here are the details of each column:
  • Order ID: This is the unique identification number of the order, which remains consistent across both eBay and Amazon MCF.
  • Cost: This column displays the total amount paid by the buyer for the order.
  • Items: This figure represents the combined quantity of all the individual items within the order.
  • Created At: This column indicates the date when the order was created.
  • Status: This column displays the current status of the order on eBay. Possible statuses include:
    • Created: This status indicates orders that have been successfully created on Amazon MCF.
    • Shipped: These are orders that have been shipped by Amazon MCF to their destination.
    • Partially Shipped:  These are orders where some items have been shipped from MCF.
    • Canceled: This status applies to orders that have been canceled.
    • Errors: Orders falling into this category have encountered issues and were not successfully created on Amazon MCF. Errors might occur due to one of the following reasons:
      • Items in the order are out of stock in your inventory.
      • The specific SKU not being available on Amazon MCF.
      • The eBay product is not linked/kitted with any MCF product.
      • Other cases of errors in the order.

6.2 Search/Filter order(s)

When you only have a few orders, it’s not hard to locate a specific one in the list. But if you have hundreds or even thousands of orders, the app helps you find what you need faster. You can use the Search Bar or Filters to quickly locate a specific order or a bunch of orders that meet certain criteria.
You can search orders by the order ID or using filters such as status, and date range. When you choose a “From” and “To” date, the app will display orders received during that time. Additionally, you can choose “Today” on the date range filter to see orders received only on the current day. This way, you can narrow down your search for specific orders more easily.


    • Related Articles

    • How to manage the Dashboard of the App?

      The dashboard provides an overview of crucial operations and updates. Its unique feature categorizes product linking and orders based on their statuses, allowing you to efficiently prioritize tasks that require your attention. Let's have a look at ...

    • How can I manage Linked Products?

      In this tab, you will find a list of MCF products that are successfully linked with their corresponding eBay counterparts. If you wish to unlink any of these linked products, simply click on the “Unlink” button in the corresponding MCF product row. A ...

    • About MCF channel for eBay

      Amazon MCF is a service that enables sellers to fulfill orders from various channels using their inventory stored in Amazon’s fulfillment centers. With MCF, Amazon handles the picking, packing, and shipping of orders placed on other channels, which ...

    • How the Order configuration works?

      Within this section, you can configure your preferences for order management. The following options are available here: Fulfillment Policy: You need to select the relevant “Order Policy” from the dropdown options available: Fill Or Kill - If all ...

    • How to configure the app?

      This is the last step of the onboarding process. Here you need to adjust several fundamental settings to ensure seamless integration. These settings encompass inventory, product linking, and order configurations, etc. 1. General Configurations: You ...