How can I reach support for billing disputes?

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• Does CedCommerce offer a custom plan?

  Yes. If your business requires syncing beyond the standard plans (more products or orders), you can reach out to the CedCommerce sales team at support@cedcommerce.com for a customized Enterprise Plan tailored to your needs.

• How does the monthly billing cycle work?

  CedCommerce Amazon Channel follows a monthly recurring billing cycle. Once you subscribe to a paid plan, you are billed on the same date each month unless you cancel or change your subscription.

• Pricing Updates

  CedCommerce offers flexible pricing plans tailored to meet the needs of Amazon sellers at different business stages. Each plan now comes with a defined product import and order syncing limit, ensuring structured and efficient management tailored to ...

• Are yearly plans available for the Amazon CedCommerce Channel? How can I request it?

  Yes, yearly plans are available, but not directly through the Shopify app interface. These are managed internally by the CedCommerce business development (BD) team. If you're interested in a yearly plan, simply email us at support@cedcommerce.com to ...

• What happens if I uninstall the Amazon CedCommerce Channel app and reinstall it later?

  If you uninstall, you can reinstall within 48 hours and continue using the app. Your data and configuration will also be restored if reinstalled promptly. However, after the 48-hour time limit, we will delete your data permanently, and you will have ...