How does a paid plan benefit me?
When you opt for a paid plan, the app secures the product details between Shopify and Amazon to sync information such as title, description, price, barcode, etc. This enables real-time inventory sync. Suppose, you update price or inventory on Amazon, it will automatically sync with Shopiy via the app, ensuring all data is updated. Additionally, the benefits of being on a paid plan include unrestricted product importing and syncing, maximum order syncing, no app limitations as long as the plan remains active, faster service support, and quick client query resolution.
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What happens if I exhaust my credits (paid plan)?
If you exhaust your credits on a paid plan, you will receive additional credits calculated based on your current credit limit, chargeable at $3 per 10 orders. These are deemed as “excess usage charges'' and are payable only once a month, for one ...
What happens if I uninstall the app (and I have a paid plan)?
Your data (listings, orders, settings, etc) will be removed in 48 hours, and your recurring payment plan for the app will be deactivated immediately.
What happens when I reach my order limit on a paid plan?
Once you reach your plan’s order limit, you will receive excess usage credits equivalent to your current order limit, and this is provided only once every month. After using up these credits, your order syncing will be paused for the month. However, ...
How are orders counted towards my plan's limit?
All orders synced to the app from Amazon, including FBA orders, will count toward your order limit. This applies to every seller, regardless of their subscription plan (free or paid).
What should I do if the credits in my trial plan expire?
A trial plan will only have 50 credits. Once you have exhausted that, you can have to upgrade to a paid plan. Otherwise, your app access will be revoked and your syncing will stop.