How does Offer Delete Works ?

How does Offer Delete Works ?

Once you do an offer delete from the App or delete a product from Catch directly the product is temporarily deactivated but not permanently removed.

If you have done an offer delete from the App then you need to click on the " Sync from Catch " button in the App and the product will move to the not uploaded section in the App

In case you want to delete a product permanently from Catch after being Active / InActive then you need to contact to wipe the product data from the marketplace and then it will be permanently removed from the marketplace.

Once the Marketplace confirms that the listing has been removed then after 48 hrs you can publish the listing again from the marketplace.

To request a listing to be wiped off from Catch you need to tell them the following details to the marketplace details : 

Product Title :
Product SKU :
Product Barcode : 

For more questions about the same , you can reach out to us at apps@cedcommerce.com

    • Related Articles

    • Catch Offer Feeds

      After updating the product inventory or the product price on Catch, the user can check the status of the feed and sync the selected feeds or all the feeds from the Catch Offer Feed page. To view offer feeds status Go to the OpenCart Admin panel. On ...
    • Update Offer

      To Update Offer: Go to Prestashop Admin Panel On the left navigation bar, click on Catch Integration and you will see it getting expanded as below: Click on Catch Products and you will see the page as shown below: To update the offers for the product ...
    • How to Update Offer Start Date and Offer End Date?

      In order to update Offer Start Date & Offer End Date follow the below steps: Step 1: Navigate to Templates Step 2: Edit the Template Step 3: Set the Correct Offer Start Date Step 4: Set the Correct Offer End Date Step 5: Save the Template Once Offer ...
    • How to find Import Id and Time Stamp for your Product and Offer Import?

      Product Feed Click on Products > Feed Process Type " Product " in the Search Bar Check for the Latest Product Feed Select the Feed Click on Process Feed to Update the Status of Feed to Complete The Feed would like something like below. ...
    • How to submit the offer for the product which are approved by Catch ?

      Step 1: Visit Products Step 2: Click on Item Processing Step 3: Select the Products Step 4: Choose Bulk Action Submit / Update Offer Step 5 : Click on Action Once done follow the below steps to Sync the Updated Status from Catch (for existing active ...