Order cap refers to the maximum number of Etsy orders you can sync to Shopify each month. Here's how it works across the current plans:
Order syncing is not included.
You’ll need to manually manage orders placed on Etsy.
Includes syncing for up to 100 Etsy orders per month
Once you hit this cap, order syncing will pause until the next billing cycle or an upgrade.
Supports up to 500 Etsy orders per month
If you exceed the cap, you have two choices:
Upgrade to Growth Plus for 1,000 orders
Purchase an Order Add-On to increase your limit for the month (available on Growth and above)
Allows syncing of up to 1,000 Etsy orders per month
Also supports Order Add-Ons if you temporarily go beyond this limit
Note: These caps apply to orders synced from Etsy to Shopify.This setup gives you control over how you manage sync volumes, with flexibility to scale without committing to a full plan upgrade every time your order count spikes.