How does the order cap work in the Dynamic Plans?

The order cap in Dynamic Plans represents the maximum number of orders you can process per month within your selected plan. Each plan tier accommodates different order volumes, such as 100, 200, 400, 1000, 2000, or 5000 orders per month. This cap includes all orders synced through the app, whether importing from Etsy to Shopify, exporting from Shopify to Etsy, or syncing orders between the platforms.

For instance, if you’re on the "1000 Plan," you can sync up to 1000 orders in a month, regardless of the order source (Shopify or Etsy).

Once you reach the limit, the app will stop syncing additional orders until the next billing cycle begins or you increase your order limit.

To accommodate businesses with fluctuating order volumes, there are two options:

1. Order Add-Ons: If you’re on the Dynamic Plan, you can purchase order add-ons from the pricing page to increase your order limit for the current month without upgrading your entire plan.

2. Plan Upgrade: For consistent increases in volume, you can upgrade to a higher-tier plan that supports a larger number of orders.

Please refer to this image for order add-ons plans details, available in the pricing section of the app!

• Related Articles

• What does "Dynamic Plans" mean, and how do they work?

  Dynamic Plans offer flexible subscription options for syncing and managing your Etsy and Shopify stores. They allow you to choose the number of orders you process per month, ensuring you pay only for the services you need. Key Features of Dynamic ...

• How is the cost of Dynamic Plans calculated?

  The cost of Dynamic Plans is based on the number of orders you manage per month. The plans have different tiers such as 100, 200, 400, 1000, 2000, and 5000 orders per month. Each tier comes at a different price, with higher-tier plans costing more. ...

• Can I test features of higher Dynamic Plans without upgrading?

  No, the features are tied to the specific plan you’re subscribed to. To access features of higher Dynamic Plans, you’ll need to upgrade.

• How can I manage Etsy order refunds through the app?

  To process Etsy order refunds, you must initiate the refund directly on Etsy. Once completed, the CedCommerce app will automatically update the refund status in Shopify. Ensure the ""Cancel/Refund Order Management"" setting is enabled under the Order ...

• Can I request a higher order cap than what is shown on the plans?

  Yes, if your business exceeds the 5000-order cap, you can opt for a Custom Plan with a tailored order limit that meets your specific needs.