How to manage Orders?

How to manage Orders?

The Orders segment of BigCommerce showcases the status of your orders from Amazon or eBay to the BigCommerce app.

Actions you can perform on Order Listing:

7.1. Fetch Orders

The Fetch Order features of the BigCommerce app fetches orders from Amazon to the BigCommerce app.
Order Listing

Step 1: Take your cursor to the Orders, leading you to the orders page. Select the Fetch orders present at the top right corner of the page.

Step 2: A pop appears with a message to enter the order ID of Amazon and click on the Fetch option.
Fetch Orders

7.2. Descriptions of the fields of Order Listing

  • Shipped: The shipped status of the order listing specifies that the product is successfully shipped to the designated location.
  • Unshipped: Unshipped status indicates that the product is in the process of being shipped.
  • Created: The section enables you to view all the orders created on Amazon.
  • Failed: If an order can not be fetched from Amazon to the BigCommerce application, then failed order status appears.

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