How to contact Etsy Support?

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• Why is my Etsy order not visible in the app or on Shopify?

  Possible reasons why an Etsy order isn’t visible in the app or on Shopify: A. Order isn’t visible in the CedCommerce Etsy Integration App 1. The order isn’t marked as Paid on Etsy. 2. The Etsy connection token is invalid. Reconnect your Etsy shop ...

• How can I contact CedCommerce support?

  You can easily connect with CedCommerce Support team through various channels to address your queries or concerns promptly. Here are the different ways you can reach out to us: Calendly: Schedule a one-on-one session with a support representative by ...

• Why am I getting this error: "Oh dear, you cannot sell this item on Etsy"?

  The error "Oh dear, you cannot sell this item on Etsy" typically appears when there is an issue with the product that prevents it from being listed on Etsy. There are a few possible reasons for this: Product Violation of Etsy's Policies: Etsy has ...

• Why am I seeing the "Invalid receipt ID" or "Invalid Etsy order number" error?

  This error occurs when the wrong Etsy shop is connected to the app. How to resolve this issue: Step 1: Check your connected shop Make sure you’re connected to the correct Etsy shop in the app. Step 2: Reconnect your Etsy shop Go to the Settings ...

• How can I delete products from the app that I don't want to list on Etsy, and how can I list newly created Shopify products on Etsy?

  You cannot delete products directly from the app. If you want to remove specific products, please contact our representative with the details of the products, and they will delete them for you. To list newly created Shopify products on Etsy via the ...