How to download the Product Rejection Report?
The Submitted Product Rejection Report is added to your dashboard so you can now easily review all your rejected products and their rejection reasons.
To access the report,
- Please click here ( https://partner.catch.com.au/marketplacedashboard/s/ )
- Modify the date filter on the upper right corner of your screen with the date you have submitted your products to Catch.
- Scroll down on the Page and download the report
For further information about this new feature please follow this link (https://partner.catch.com.au/marketplacehelp/s/?article=000001421) and scroll to the bottom. In case you are not able to find any report please contact Catch to provide the same.
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How can I check the reason for rejection of the Product on Catch ?
Catch Marketplace Please the Product rejection report on your Partner Account on Catch. To access the report, please follow the below steps: 1. please click here ( https://partner.catch.com.au/marketplacedashboard/s/ ) 2. modify the date filter on ...Submitted Product Rejected - Compliance Rejection - does not meet requirements
Cause of Rejection - Further requirements may be needed to meet Australia's Compliance and Safety Standards. Possible Solution(s) - Check and provide the required compliance requirement for the product. This may be in form of a report/document, ...Submitted Product Rejection - Product Description contains incorrect information
Cause(s) - The product description contains irrelevant specifications and/or features. There is no product description. Add information relevant to the product. Possible Solution(s) - Check and remove the irrelevant information from the product ...Submitted Product Rejection - Product Title contains incorrect information
Cause(s) - The product title contains the brand name for an unbranded product. The product title includes words such as New, Bargain, Great Deal, Lowest Price, etc. Possible Solution(s) Remove the brand from the product title if the product is ...The Product Does Not Exist
Cause(s) - This error is generally returned by Catch when you try to " Submit / Update Offer " for a product that has not been approved yet by Catch Solution(s) - If you have published the product within 5 days then please wait at least 7 days for ...