How to enable custom order request on Etsy?
If you're ready to do the customizations when your buyer places an order on Etsy, you can enable the Custom Order Request for your listings. To enable the Custom Order Request, you need to follow the below steps in your Etsy Shop Manager :
- Visit the etsy.com and Open your "Shop Manager".
- Click on the "Settings" icon.
- Proceed with the "Options" in the Settings.
- Check on the option "Enabled" under the Custom Order Requests.
- Click on the "Save" button at the bottom of the page.
Once you have enabled it, the "Request Custom Order " button will appear on your Shop as well as Listings.
Related Articles
Order Management
The Order Management section helps you handle orders seamlessly between Shopify and Etsy. Here’s how to make the most of it: Shopify Settings Cancel/Refund Orders: Enable this option to automatically update orders that have been canceled or refunded ...
Order Details
What actions can I perform? You can perform up to four actions for individual or bulk orders: Ship Order, Ordered Item Mapping, Create on Shopify, and Etsy Order Status Sync. To proceed with shipping an order, click on the Ship Order option, select ...
If an etsy order is cancelled am I supposed to cancel it in CED or in shopify?
If an Etsy order is cancelled, you need to cancel it directly on Etsy. There is no need to cancel it in the CedCommerce app or Shopify.
I have refunded the order on Shopify, will it be synced to Etsy?
No! You need to refund the Etsy Order directly on Etsy. There is no API available through which the refund can be synced from Shopify. The Etsy Order can only be refunded on Etsy. No amount will be refunded through your Shopify, therefore, it is ...
How can I manage Etsy order refunds through the app?
To process Etsy order refunds, you must initiate the refund directly on Etsy. Once completed, the CedCommerce app will automatically update the refund status in Shopify. Ensure the ""Cancel/Refund Order Management"" setting is enabled under the Order ...