How to enable "custom order" requests on Etsy?
If you're ready to customize orders when buyers place them, you can enable the Custom Order Request option for your listings. Follow these steps in your Etsy Shop Manager:
- Go to etsy.com and open your Shop Manager.
- Click on the Settings icon.
- Navigate to the Options section under Settings.
- Enable the Custom Order Requests option by selecting Enabled.
- Click the Save button at the bottom of the page.
Once enabled, a Request Custom Order button will appear on your shop and listings, allowing buyers to submit custom requests easily.
Related Articles
Order Management
The Order Management section helps you handle orders seamlessly between Shopify and Etsy. Here’s how to make the most of it: Shopify Settings Cancel/Refund Orders: Enable this option to automatically update orders that have been canceled or refunded ...
Order Details
What actions can I perform? You can perform up to four actions for individual or bulk orders: Ship Order, Ordered Item Mapping, Create on Shopify, and Etsy Order Status Sync. To proceed with shipping an order, click on the Ship Order option, select ...
If an etsy order is cancelled am I supposed to cancel it in CED or in shopify?
If an Etsy order is cancelled, you need to cancel it directly on Etsy. There is no need to cancel it in the CedCommerce app or Shopify.
Can an unpaid order on Etsy be created in Shopify?
No, an unpaid order on Etsy cannot be automatically created in Shopify. The application will only fetch and sync orders that are both open and paid. However, you can still manually fetch the unpaid order from Etsy: Go to the "Order" section of the ...
How can I manage Etsy order refunds through the app?
To process Etsy order refunds, you must initiate the refund directly on Etsy. Once completed, the CedCommerce app will automatically update the refund status in Shopify. Ensure the ""Cancel/Refund Order Management"" setting is enabled under the Order ...