How to fix the error "Email Domain not Valid" in my order?

How to fix the error "Email Domain not Valid" in my order?

To fix the "Email Domain not Valid" error in your order, follow these steps:

  1. Check the Email Address: This error occurs when the email address provided by the buyer is incorrect or invalid. Verify that the email address is correct.

  2. Update the Email Address in the App:

    • In the app, locate the specific failed order.
    • Click on the icon next to the order to update the email address with the correct one.
  3. Sync the Order to Shopify:

    • Once the correct email is entered, the order can be synced to your Shopify store.
    • Go to the bulk drop-down menu and select "Create order on Shopify" to sync the order.
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