How to update and check product status in the app if the products are under item processing for a long time?

How to update and check product status in the app if the products are under item processing for a long time?

If your product is under item  processing for a long time and want to check the updates and current status of the product follow the below steps:

  • Step 1- Go to Products
  • Step 2- Go to All Products
  • Step 3- Go to Item Processing
  • Step 4:- Select all the products in item processing
  • Step 5:- Choose - Submit and Update Offer in bulk action
  • Step 6:- Click on Action
  • Step 7: Click on Sync with Catch

Once the sync from the Catch process is completed, Go to Home and Click on the Last refresh of Dashboard.

Once you follow the above process you will observe that products will get moved from item processing to Active / Inactive if they are approved.

If they are not approved then they will be kept under processing till then you need to check the submitted product rejection report as the product might be rejected after which you need to fix them and publish it again to get them approved on the marketplace.

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