There are three common reasons why your products may not be visible on your Etsy store:
1. Etsy Shop Is Not Live:
- Make sure your shop has completed all Etsy onboarding steps, such as shop setup, listing creation, payment method, and billing setup.
- To confirm, sign out or use an incognito window to check if your shop is visible to buyers.
2. Products Are Only Created in the App (Not on Etsy):
- If products exist in the app but not on Etsy, it means your app onboarding is incomplete.
- Finish the remaining steps in the app to successfully push products to Etsy.
3. Listing Auto-Renew Is Disabled:
- Etsy listings expire every 4 months unless auto-renew is enabled.
- If this setting is off, expired listings won’t appear.
- You can update this by editing the product.

How to enable auto-renewal:
* Go to the product in the app.
* Click the three dots on the right to open product actions.
* Select **Edit Product**.
* Under **Listing Renewal**, choose **Automatic**.

This ensures your listings renew automatically and remain visible.