I have 10 products marked as Active on Etsy, but on the Home page of the app, it says they are "Not Uploaded." How can I refresh the status?
To refresh the status of your products on the Home page, click on the "Refresh" button located at the top-right corner of the homepage. This will update the status to reflect the correct information.
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Why do my products show a status of "Not uploaded" under All Products?
The "Not uploaded" status indicates that the products have not been published on Etsy yet. To resolve this, you need to publish them on Etsy first. Once published, the status will change from "Not uploaded" to "Active." If you already have the same ...
One of my items is Active on Etsy, but in the app, it says "Edit." What does "Edit" state mean, and why is the status not updating in the app?
The "Edit" state means the product is currently marked as Inactive on Etsy. To fetch the current status of the product and update it in the app, follow these steps: Go to the All Products section. Select the products you want to update. From the Bulk ...
Exploring the App Dashboard
Congratulations on completing the onboarding. What you are seeing now is the App Dashboard that can be accessed by clicking on ‘Overview’ in the left-hand side navigation menu. The dashboard will you manage everything related to your Etsy Shop, while ...
All Products Section - Overview
Part #1 The Products section is where you manage all your products in the app, whether they’ve been assigned to a profile or not. You can also manage products that were listed on Etsy before using the app by linking them with your Shopify products or ...
How can I delete products from the app that I don't want to list on Etsy, and how can I list newly created Shopify products on Etsy?
You cannot delete products directly from the app. If you want to remove specific products, please contact our representative with the details of the products, and they will delete them for you. To list newly created Shopify products on Etsy via the ...