I’ve changed the images of my products on Shopify, but they are not updating on Etsy automatically. Why?
The images do not sync automatically from Shopify to Etsy. To update the images on Etsy, you need to manually perform the "Update Image" action from the app. Here's how:
- In the app, select the products for which you’ve updated the images on Shopify.
- Choose the "Update Image" action from the bulk action menu.
- Click Submit, and the updated images will be sent to Etsy.
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One of my items is Active on Etsy, but in the app, it says "Edit." What does "Edit" state mean, and why is the status not updating in the app?
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How can I delete products from the app that I don't want to list on Etsy, and how can I list newly created Shopify products on Etsy?
You cannot delete products directly from the app. If you want to remove specific products, please contact our representative with the details of the products, and they will delete them for you. To list newly created Shopify products on Etsy via the ...