If an order is synced of a product that is not uploaded via the app, does it still count?
Yes. Whether the order is for a product uploaded via our app, linked to an existing Amazon listing, or neither, as long as the order is synced to the app, it will count toward your order limit.
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If I upload products via another method and not through the app, do those orders still count?
Yes. Any order synced to the app, regardless of how the product was uploaded to Amazon, will count toward your order limit.
Product Settings: Product Details
Product Details Shopify Settings Trim Description Automatically shortens product descriptions to fit Amazon’s 2000-character limit. Prevents errors that may occur due to lengthy descriptions. Note: You can modify the description after the product is ...
Product linking
Product Linking Product linking is essential for maintaining accurate inventory synchronization between Amazon and Shopify. This feature ensures that product data, stock levels, and listings remain aligned across both platforms, preventing ...
What happens if I turn off the “Deactivate product on Amazon” setting and then delete or archive a product on Shopify?
If this setting is turned off, deleting or archiving a product on Shopify will only unlink it from the app. The product remains active on Amazon, meaning you may still receive orders from Amazon if you still have inventory.
Why is my FBA order taking so long to sync to Shopify?
When an FBA order is placed on Amazon, it first enters a Pending state. Once Amazon updates its status to Shipped, the order is imported into our app and then synced to your Shopify store. Note: The time it takes for an order to move from Pending to ...