Introduction to Fulfilled by TikTok

You can choose to fulfil your orders through TikTok. Fulfillment by TikTok Shop manages the entire process from storage to the shipment of products. 

The following columns are available in this section: 

1. All: You can have an overview of all the orders of Fulfilled by TikTok 
2. To Ship: Orders that have been selected for Fulfilled by TikTok but are yet to be shipped are included in this section. 
3. Shipped: Orders that have been selected for Fulfilled by TikTok and are successfully shipped are included in this section.
4. Completed: Orders that have been successfully delivered to the end customers are included in this section.
5. Pending: The orders which customers can cancel without the your approval are included in this section. In other words, Once a customer pay for a order, the order remains in pending status for one hour after which it moves to To Ship status. 
6. Canceled: The orders that are canceled either by the customer or the by you, and have not been shipped are included in this section.

Shipping Labels: You can manage and print your purchased shipping labels and recreate rejected shipping levels as will in this section.

• Related Articles

• Overview of TikTok Shop Settings

  Under this section, you can review and modify the app syncing settings. There are several fields that you can sync between the connector and your TikTok Shop. These fields include product information, price, and inventory. You can click on either or ...

• Introduction to Returns and Refunds Management

  The Return and Refund section of the Connector presents a complete overview of orders returned to the seller and payment refunded by him to the customers, along with all the related information and their real-time status. Returns and Refunds Grid: ...

• Overview of Orders Grid

  Orders Grid: This section will display a list of orders from TikTok. You can also look at all the details of each order from the order grid. The order listing grid allows you to search orders by TikTok Shop Order ID. This way, you can narrow down ...

• Configuration

  The configuration setting connects & bridges the gap between your Etsy store and TikTok Shop. Here you can perform the following functions: TikTok Shop Settings Product Settings Account

• Linked Products Section

  In this section, you will find a list of TikTok Shop products that are successfully linked with their corresponding Etsy counterparts. If you wish to unlink any of these linked products, simply click on the “Unlink” button in the corresponding ...