Onboarding

Welcome to the CedCommerce Amazon Channel App onboarding process! This guide will help you install the app in your Shopify store and integrate it with your Amazon account.

To ensure a successful start, have the following prerequisites ready:

• Primary Access – Use the owner’s access to your Amazon Seller Central account (avoid staff access).
  
  

• Active Seller Account – Your account must not be suspended, inactive, or in vacation mode.
  
  

• Amazon Professional Account – Ensure your payment method is updated (Amazon Pay and other account types are not supported).

Follow this guide for a smooth onboarding experience and set a strong foundation for your multichannel selling journey! 

How to Install the CedCommerce Amazon Channel App?

Follow these simple steps to install and set up the app for your Shopify store:

Step 1: Install the App

• Click on this link to find the CedCommerce Amazon Channel App. (https://apps.shopify.com/amazon-by-cedcommerce?search_id=889031a0-d5d9-4508-88f2-897f076e7923&surface_detail=cedcommerce&surface_inter_position=1&surface_intra_position=1&surface_type=search )

• Or, navigate to the Shopify app store and look for the app.

• Once you have found it, ensure your Shopify is logged in before clicking install. 

  
  
  

Step 2: Integrating with Shopify

• Verify your Shopify store name to confirm you are connecting the correct store with the app.

• Once everything is accurate, click the “Add Sales Channel” button.

• You will be redirected to the onboarding page, where you can begin the setup and configuration of the CedCommerce Amazon Channel App.

Step 3: Account Setup 

• Once you’ve successfully installed the app, navigate where “sales channel” is mentioned in Shopify.

• Click on our app name.

This will initiate the onboarding process! 

Step 4: Onboarding and Configuration

• Select your preferred language from the dropdown before you begin. 

We currently offer Hindi, Ditch, French, and Spanish, apart from English. 

• Select the country in which your Amazon store operates!

• Review the prerequisites for using the CedCommerce Amazon Channel app. Make sure you have:

– Primary access to your Amazon Seller Central account.

– An active seller account (not suspended, inactive, or in vacation mode).

– An Amazon Professional account with an updated Payment method (not Amazon Pay or other account types).

• Carefully read and accept the terms and conditions.

• Click “Connect Amazon Account” to initiate the account connection process.

• You will be redirected to your Amazon Seller Central login or the main Seller Central page.

• If your seller account meets the requirements, your Shopify store will be linked to Amazon.

Troubleshooting

• If the connection fails, ensure all prerequisites are met. Click “Retry Connecting.”

• If issues persist, contact us at channel-support@cedcommerce.com

Step 5: Amazon Account Setup

• Choose a unique name for your Amazon account that you can easily remember and differentiate from your other accounts.

• Then click on “Next.”

Begin by describing your sales journey on Amazon. Choose your business model:

• Manufacturer: If you are the entity responsible for producing products 

• Dropshipper: If you market and sell products to customers without holding inventory, and the products are directly shipped from a supplier or wholesaler to the buyer.

• Retailer: If your business entity sells goods directly to consumers.

• Reseller: If you purchase products or goods from a manufacturer or distributor and then sell them to consumers or other businesses, often without significant modification.

• Other: If your business model doesn’t align with any of the options mentioned above, kindly specify the appropriate type here.

If you are already selling on Amazon, the Ced app will help you manage those listings via our app settings. 

Note: While you can state your preferences for current Amazon listings here, you can also access these preferences in the Settings section later, to make or update any information in the future!

If you choose “listings are already present on Amazon”:

• You can link your Shopify products to your current Amazon listings using SKUs or Barcodes. Optimize results by choosing both metrics.

• Optimize sync by choosing either FBA or FBM.
  
  

• Individually select product data (Price, Inventory, Product Details, Images) to sync between Shopify and Amazon.

• Choose what the status of the product will be on Amazon if it is deleted from Shopify. This helps prevent overselling and disappointed customers, in case you have stopped selling a product or keeping stock of it!

• Mention if your brand is registered or approved by Amazon, and share the brand name to help us sync accurately. 

• Please mention if you have used an integration app before this, and you’re ready to complete setup!

Note: If there are no pre-existing Amazon listings for your products (identical SKU or Barcode), your items will be listed as New Listings.

Offer: When another seller has already listed the same product using the same Barcode, your products will be presented as an offer within the existing listing by that seller. Gain further insights into this process, available here.

Note: Account activation may take around 2-3 days.

Once you click on “complete account setup”, you will be redirected to our pricing page. 

• Select a business plan based on the number of Shopify products you want to import and sell on Amazon, and your estimated monthly Amazon orders (e.g., 100, 500).

• Furthermore, a range of advanced support plans, including Enhanced, Premium, and Elite, are available to provide necessary assistance for a successful Amazon selling journey!

• Once you have selected the desired plan, you will be redirected to a payment page, by clicking on “proceed to checkout”. 

Here, you can review the plan and subscription details, including the billing cycle, and set up payment using your preferred method. 

When you’re satisfied, click on approve.

Once the payment is successful, you can move on to exploring the app, beginning with our Dashboard!