Order Details

Order Details

What actions can I perform?
You can perform up to four actions for individual or bulk orders: Ship Order, Ordered Item Mapping, Create on Shopify, and Etsy Order Status Sync.



To proceed with shipping an order, click on the Ship Order option, select your shipping carrier, and enter the tracking ID.



Save to confirm.

To create an order on Shopify, click on Create on Shopify, and the app will generate the order. You can then view it in your order dashboard.

When you sync the Etsy order status, you can view the updated status in the Activities section once the sync is complete.

You can also sort orders by Etsy Order ID, Shopify name, Order Status, and Country to easily find specific orders, streamlining your order management process.


Fetch Orders 

The Fetch Order action allows you to manually retrieve orders from Etsy into your Shopify store. You can either fetch a single order or multiple orders in bulk.


Fetch Single Order




This feature allows you to manually fetch and create a specific order in the app if it wasn’t automatically retrieved due to technical issues. Once the order is fetched, it follows the same flow: the app will automatically create it on Shopify, sync inventory, and update shipment details on Etsy once the order is shipped.
To use this feature, click on the Fetch Single Order button. You’ll be prompted to enter the Etsy order receipt ID. After entering the ID, click Confirm, and the app will fetch the order into your Shopify dashboard.
Fetch Multiple Orders


The Fetch Order option helps you manually retrieve multiple orders for a specified time period if they weren’t fetched automatically. Once fetched, the orders follow the same process: they are created on Shopify, inventory is synced, and shipment details are automatically updated on Etsy once shipped.
When you click on the Fetch Order button, a calendar pop-up appears. You can choose from predefined time ranges or select a custom date range on the calendar. After selecting the desired time range, click Apply, and the app will fetch all orders from Etsy within that period.
These actions ensure smooth order management and minimize the chance of missed orders, keeping your workflow efficient and up-to-date.
View Order


When you click on an Order ID, you will see comprehensive details about the order, including the order's status, the products purchased, and their costs such as shipping and tax. 
You can view the total amount paid, any discounts applied, and the total quantity of items ordered. Additionally, customer details like the name, email, and shipping address will be shown, along with tracking information if available. 
If the order is a gift, or if the buyer has left a message or requested a refund, these details will also appear on the screen.
Similarly, you can view its Shopify details as well in a screen attached below. 



Ordered Item Mapping
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The Ordered Item Mapping feature ensures that the products in an Etsy order are correctly matched with their Shopify equivalents. If a product in an Etsy order isn’t mapped to a Shopify product, you can manually assign it using this feature.
To map an item:
  1. Click on Ordered Item Mapping under the Actions column for the order.
  2. Select the corresponding Shopify product from the list.
  3. Save your changes to ensure the app handles future orders with the correct mapping.
Create on Shopify
If an order isn’t automatically created on Shopify, you can do it manually with this feature.
Steps to create an order on Shopify:
  1. Click on Create on Shopify under the Actions column for the specific order.
  2. The app will automatically generate the order in Shopify.
  3. Once created, you can view and manage the order in your Shopify order dashboard.
Etsy Order Status Sync
This feature ensures that the order status in Etsy matches the corresponding status on Shopify.
To sync Etsy order status:
  1. Click on Etsy Order Status Sync for the order.

  2. You can track the progress in the Activities section.

  3. Find the status updated under the “Status” column, such as Paid or Error.




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