Order Management

The order synchronization process from TikTok Shop to the app is fully automated and operates in real-time. Whenever an order is placed on TikTok Shop, it will be synced to the connector module, wherein the specified actions will be performed instantly. This eliminates the need for you to juggle between multiple platforms to receive and handle your orders, as you can now manage all your order-related tasks conveniently within a single app.

• Related Articles

• Overview of TikTok Shop Settings

  Under this section, you can review and modify the app syncing settings. There are several fields that you can sync between the connector and your TikTok Shop. These fields include product information, price, and inventory. You can click on either or ...

• Introduction to Fulfilled by TikTok

  You can choose to fulfil your orders through TikTok. Fulfillment by TikTok Shop manages the entire process from storage to the shipment of products. The following columns are available in this section: All: You can have an overview of all the orders ...

• Introduction to Returns and Refunds Management

  The Return and Refund section of the Connector presents a complete overview of orders returned to the seller and payment refunded by him to the customers, along with all the related information and their real-time status. Returns and Refunds Grid: ...

• Product Listing Grid

  In the product listing grid, each column provides specific information about your products. Here is the overview of each column: Product Selection checkboxes: These buttons can be used to choose products to apply bulk actions on them. Image: This ...

• Overview of Orders Grid

  Orders Grid: This section will display a list of orders from TikTok. You can also look at all the details of each order from the order grid. The order listing grid allows you to search orders by TikTok Shop Order ID. This way, you can narrow down ...