Order Management

The Order section in the Miravia Shopify Connector gives you a centralized workspace to manage orders from both Miravia and AliExpress directly within your Shopify store. It provides a comprehensive view of order details, customer information, and fulfillment statuses, allowing you to monitor and process orders efficiently.

How Orders Sync

• Orders placed on Miravia or AliExpress are automatically fetched into the connector app.
  
  

• The synced orders are then created in your Shopify store within approximately 5 minutes.
  
  

• Once you fulfill an order in Shopify and update its tracking details, these updates are pushed back to Miravia or AliExpress, marking the order as fulfilled on the marketplace.
  
  

• This bidirectional sync ensures your store and marketplace remain in real-time alignment.
  
  

Syncing Past Orders

You can also fetch historical orders:

• Sync Miravia or AliExpress orders from up to 1 month in the past.
  
  

• This feature helps when onboarding for the first time or if previous orders were missed during initial setup.
  
  

• The system automatically updates the status of previously synced orders, maintaining accurate tracking and inventory records.
  
  

Notes

• Cancelled Orders are not synced to Shopify. This helps maintain consistency between your Miravia or AliExpress account and your Shopify store.
  
  

• From the top bar, you can filter orders based on their current status.
  
  

Order Status Definitions

Managing Orders in Shopify

From the connector app:

• You can click into any order to view full details, including customer name, shipping address, and payment information.
  
  

• Edit or update tracking numbers if changes are made after fulfillment.
  
  

• Resync specific orders if needed by selecting a date range and clicking Sync Orders.