Order Settings

With this setting option you can customise rules for your orders. It includes the following: 

1. Manage syncing of Order Item Taxes: You can smoothly manage the syncing of order taxes between your Shopify store and TikTok Shop for eligible orders.
   
2. Sync FBT Orders: Enabling this option will sync details of Fulfilled by TikTok (FBT) orders to your Shopify store for smoother and error-free order handling and inventory access. 
   
3. Configure the Order Hold Period of 1 Hour: Enabling this option will allow the app to sync orders during TikTok’s 1-hour remorse period. When activated, orders that TikTok Shop does not hold for an hour will be automatically placed on hold by the app. This feature helps you monitor orders more efficiently and minimizes fulfillment errors.
   Remorse period: The period during which a buyer can cancel his/her orders without the seller's approval.
4. Manage Syncing of CPF Number: CPF, the Brazilian National ID, mandatory to make any international sales to Brazilian citizens can be easily synced and managed by enabling this option.
   

1. Order Settlement Price Sync: Enable this option to sync the settlement price to your Shopify store from your TikTok Shop orders. Sometimes orders are sold at a discount to the buyers, due to some offer policy initiated by TikTok. For these discounted products, TikTok pays the settlement amount to the seller. If you enable this option, the settlement amount will be synced to your Shopify store for easy visibility. 
   
2. Create Orders for Non-Existing Products: Enabling this option will allow the app to create orders for those products as well that are not listed on your Shopify store. This helps in avoiding any stock and order discrepancies.  
   
3. Auto Cancel Order: Enable this option to cancel the orders on TikTok Shop, which are already canceled on Shopify. You can select a TikTok Shop reason to map them with the cancellation reason on Shopify.

Advanced Settings: 

Apart from the above-mentioned settings, you can also perform advanced settings to streamline order management for your store and Shop. 

1. Click on the Advanced Settings option, next to the Order Settings. 
   

In the page that opens, you will get the following options: 

1. Modify Shopify Order Name: You can edit and change the order name of your Shopify orders in this section. However, you can only add a prefix/suffix next to the default order number to create a unique name for your orders. 
   
2. Manage Shopify Order Tags: You can enable this option to add custom tags to your TikTok Shop orders to verify them easily on your Shopify store. 
   
3. Modify Order Tags: Enabling this option will allow the sellers to add text of their choice for Gift & Sample orders. 

• Related Articles

• Frequently Asked Questions (FAQs)

  Welcome to the Frequently Asked Questions (FAQs) section for the Shopify TikTok Shop Connector. This article is designed to address common queries and provide valuable insights into the seamless integration of your Shopify store with TikTok Shop. ...

• Order Splitting & Order Combine

  You can split multiple items in one order into multiple packages for delivery and likewise combine multiple orders into one package for fulfillment and delivery. Splitting orders means dividing multiple items in a single order into multiple packages ...

• Warehouse Settings

  Select the Shopify warehouse that you wish to map with your TikTok Shop warehouse to manage your orders smoothly. You can map multiple Shopify warehouses to your TikTok Shop warehouse.

• Accounts Settings

  Under the ‘Account’ tab, you can check the following: Your TikTok Shop seller name. Your Shop region Your Shopify Store name and URL. Your preferred language for receiving email alerts.

• Products Settings

  The product setting of the app helps you manage and sync products between your Shopify store and TikTok Shop. You can perform the following functions under this tab: Product Custom Pricing: You can set the price rule, i.e., set percentage increase or ...