Order Settings

Order Settings

With this setting option you can customise rules for your orders. It includes the following: 
  1. Partial Order Shipments: You can enable this option to allow partial order syncing between your Shopify store and TikTok Shop. Orders that can be fulfilled partially due to one or the other reasons will be displayed to the customers as being partially shipped, one at a time. Enabling this option will display the partial shipment information to the customers on TikTok. To learn more about this, click here
  2. Manage syncing of Order Item Taxes: You can smoothly manage the syncing of order taxes between your Shopify store and TikTok Shop for eligible orders
  3. Configure the Order Hold Period of 1 Hour: Enable this option to control the syncing of your orders from TikTok Shop to Shopify during the remorse period of 1 hour. If you enable this option, your orders will be synced after the completion of this 1 hour remorse period. Remorse period: The period during which a buyer can cancel his/her orders without the seller's approval.
  4. Manage Syncing of CPF Number: CPF, the Brazilian National ID, mandatory to make any international sales to Brazilian citizens can be easily synced and managed by enabling this option.
  5. Order Settlement Price Sync: Enable this option to sync the settlement price to your Shopify store from your TikTok Shop orders. Sometimes orders are sold at a discount to the buyers, due to some offer policy initiated by TikTok. For these discounted products, TikTok pays the settlement amount to the seller. If you enable this option, the settlement amount will be synced to your Shopify store for easy visibility. 
  6. Auto Cancel Order: Enable this option to cancel the orders on TikTok Shop, which are already canceled on Shopify. You can select a TikTok Shop reason to map them with the cancellation reason on Shopify.





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