Product Images do not meet Catch Guidelines [ MP ]

Product Images do not meet Catch Guidelines [ MP ]

Causes 

  • The image was not sent successfully to Catch due to the dimension or invalid URL image.
  • The first image does not have a clean white background.
  • The first image does not show the entire product.
  • The image was unclear.
  • The first images contain watermarks, logos, badges, texts, and stamps.
  • The image of the packaging or description does not meet the basic the English grammar requirements.
  • The image does not meet the basic English grammar and/or sentence structure requirements including spelling.
  • There are images not relevant to associated products.
  • The image provided is not in a professional lifestyle shot.
  • The images in your product listings does not show the various views of the product.
  • There are duplicate images.
  • There are other colours and size of the products included in the images.
  • The imagery contains commercial, seller or postage information.
  • The image contains 20%, 50%, coupon code and/or references to the postage service (Auspost, Toll etc.)
  • The imagery contains warranty information.
  • The video/image provided in your product data shows a URL.
  • The image provided does not correspond to the color mentioned in the title
  • The image provided is for illustration purposes only.
  • The image size chart is unreadable/unclear.

Possible Solutions 

  • *Professional lifestyle images of the product
  • *Images provided should only include the relevant product offered
  • *Remove watermarks, logos, badges, texts, and stamps
  • *Remove duplicate images
  • *Remove warranty and shipping information
  • *Remove URLs or contact information
  • *Provide an image of the actual product.
  • *Remove the images showing other colours or variant.
  • Images of international models/variations will not be allowed
  • Provide an image size chart that is clear or readable

Once you have corrected the information please publish the product again

    • Related Articles

    • Submitted Product Rejection - Product Images do not meet Catch Guidelines.

      Cause(s) - The image was not sent successfully to Catch due to the dimension or invalid URL image. The first image does not have a clean white background. The first image does not show the entire product. The image was unclear. The first images ...

    • What are the Catch Guidelines for the Images ?

      Images The first main image must be a clean product photo showing the full product with a plain background. Supporting images may be: • Professional standard lifestyle images showing the product in use. • Contain information/specifications important ...

    • Submitted Product Rejected - Compliance Rejection - does not meet requirements

      Cause of Rejection - Further requirements may be needed to meet Australia's Compliance and Safety Standards. Possible Solution(s) - Check and provide the required compliance requirement for the product. This may be in form of a report/document, ...

    • Overview: CedCommerce Catch Integration

      About CedCommerce CedCommerce is a leading multichannel enabler that helps online merchants expand their business to international marketplaces like Amazon, eBay, Walmart, and Google via secure, optimized, and scalable integration tools and ...

    • Product Title contains incomplete information [ MP ]

      Causes The format of the product title should be improved to meet Catch requirements as listed within the 'Image & Content Guidelines'. Possible Solution Include relevant details of the product such as the brand, gender, product type, size or ...