Product Settings

Product Settings

The product setting of the app helps you manage and sync products between your BigCommerce store and TikTok Shop. 
You can perform the following functions under this tab:
  1. Product Custom Pricing: You can set the price rule, i.e., set a percentage increase or decrease, or a fixed price increase or decrease rule. For example, if you want an increase of 10% on all products, choose percentage increment & then write 10%.
  2. Price Sync Preference:  The app allows you to define how product pricing from your BigCommerce store is reflected on TikTok Shop. This ensures price consistency and gives you flexibility in presenting discounts or promotional pricing. 

  1. Product Price (Default): 
    1. Sync the product's standard BigCommerce price to TikTok Shop as the retail price.
    2. This is the most commonly used pricing setup for regular listings.
    3. It reflects the selling price currently active on your BigCommerce store.
  2. Sale Price: 
    1. Sync the BigCommerce Sale Price as the TikTok Shop retail price.
    2. The Sale Price in BigCommerce represents the discounted price of a product.
  1. Auto Product Deactivate or Delete: Control how product removals or status changes in your BigCommerce store impact your TikTok Shop listings. This setting ensures product data stays consistent across platforms by automatically handling discontinued or hidden products.

When a Product is Deleted from BigCommerce:

Delete from TikTok Shop: 

Permanently removes the product from TikTok Shop when it is deleted from your BigCommerce store.
Notes
Individual variants will not be deleted, only the main product.
Temporarily disables the product on TikTok Shop instead of deleting it. This allows you to retain the listing for future use or reference without customers being able to purchase the item.
  1. White Background Optimization for Main Image: Enable this option to optimize the first image of your listings with a white background for your new and existing products to comply your listings with TikTok Shop's policies.  
  2. Currency Converter: The app considers your BigCommerce currency of payment as the region-wise currency of your Shop. You can verify the information here if required.   

  1. Inventory Sync Behaviour: Define how inventory levels for specific products should be managed on TikTok Shop, especially for products where you don’t want to follow your BigCommerce store’s stock constraints.

  1. Use BigCommerce Inventory:
    1. Synchronize product inventory based on the actual stock available in your BigCommerce store.
    2. This option ensures that only in-stock items in BigCommerce are listed on TikTok Shop, helping avoid overselling.
  2. Use Fixed Custom Inventory:
    1. Set a predefined, static inventory value (e.g., 999) that will be pushed to TikTok Shop for all selected products, regardless of actual stock in BigCommerce.
    2. Best suited for digital items, made-to-order goods, or drop-shipped products with virtually unlimited supply.
  1. Sync Warehouse: Select the BigCommerce warehouse that you wish to map with your TikTok Shop warehouse to manage your orders smoothly. You can map multiple BigCommerce warehouses to your TikTok Shop warehouse.

  1. Efficient Inventory Control: To help you manage your stock smartly between TikTok Shop and your BigCommerce store, CedCommerce offers two powerful inventory control options. You can activate either Reserve Inventory or Threshold Inventory, based on your stock management preference — but not both at once.

Reserve Inventory:

Use this to reserve a fixed portion of your total stock for your connected store and prevent it from being sold on TikTok Shop.

How It Works:  

  1. You set a percentage of your stock as “reserved.”
  2. The system deducts that percentage from your available inventory before syncing to TikTok.
Example: If your BigCommerce inventory is 100 units and you set Reserve Inventory to 20%, only 80 units will sync to TikTok Shop.

Threshold Inventory: 

Use this to define a minimum stock threshold for syncing inventory to TikTok Shop. 

How It Works:  

  1. When your total inventory drops below the threshold, the product is shown as out of stock on TikTok.
  2. TikTok buyers won’t be able to purchase once the stock hits the defined limit, even though some quantity may remain in your primary store. 
  1. Global Product Replication: Toggle this option ON to manage and replicate global products across multiple regions where your Shop is operational.
  2. Skip GIFs on Upload: Enable this option to remove GIFs from your listings while uploading them on TikTok. As per the guidelines issued by TikTok, GIFs are not supported on TikTok as part of the product listings. Enabling this option will allow the app to upload all the products (even those that have GIFs as part of their listings) on TikTok, removing GIFs to avoid any failure. 


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