Sales Orders

Sales Orders

Admin can perform the following tasks on the Sales Orders page:
  • Fetch Sears Orders
  • Sync Shopify Shipment
  • View Sales Order details
To manage the sales orders
  • Go to the Sears Marketplace Integration App.
  • On the top navigation bar, click the Order menu. The menu appears as shown in the following figure:
  • Click Sales Orders. The Sears Order Details page appears as shown in the following figure:
  • To fetch the new orders from Sears.com, click the Fetch Sears Orders button. The new orders if available are fetched from Sears.com and are listed on the page and a success message appears. If the new order is not created on Sears, then the relevant message appears on the page.
  • To update the shipment information of the order on Sears.com, click the Sync Shopify Shipment button. The shipment information is updated successfully and a success message appears on the page. If there is no order ready to ship, then the relevant message appears on the page.
  • To view the current order details, do the following steps:
    • Scroll down to the required sales order.
    • In the respective row of the sales order, click the View  ViewIcon_Order  icon. The page appears as shown in the following figure:
      OrderCurrentStatusOnSears
      All the details of the current order appear on this page.
    • You can view the failed orders by setting the order status to failed in the filter option as shown below,

    • View: You can view the current order status on Sears by clicking on this icon  .
    • Map Order Manually: You get to create the failed orders manually on Shopify by clicking on the icon.

    • Failed order details: You get to view the errors due to which the order could not be created on your Shopify store by clicking on the icon.

  • Click the Close button to close the current page.

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