Shipment Settings

Shipment Settings

Shipment Settings

Seamlessly sync your order shipment status, enhance tracking accuracy, and align carrier codes between Shopify and Amazon with the CedCommerce Amazon Channel App’s Shipment Settings. 

This section ensures that your customers receive timely updates and accurate tracking details, contributing to a smooth fulfillment experience.

Why is this important?

Proper shipment management directly impacts customer trust, seller performance, and order accuracy. By configuring these settings, you can:

  • Ensure that orders between Shopify and Amazon are updated correctly.

  • Improve your Valid Tracking Rate (VTR) Score, a key Amazon metric that affects your seller performance.

  • Prevent tracking errors by correctly mapping carrier codes between both platforms.

What Can You Do?

1. Sync Shipment Status Between Shopify and Amazon

By enabling shipment synchronization, you ensure that any shipping updates made in Shopify are automatically reflected on Amazon. This helps keep order fulfillment records accurate and up to date.

2. Enable Tracking Details (Recommended)

  • Enabling this setting ensures that only orders with valid tracking details are synced with Amazon.

  • Amazon recommends providing tracking information to enhance customer experience and seller metrics.

  • Orders without tracking details can negatively impact your Valid Tracking Rate (VTR) Score, potentially affecting your Amazon account health.

  • Learn more about how VTR impacts your business here.

3. Map Carrier Codes for Accurate Order Processing

  • Carrier codes differ between Shopify and Amazon, which may lead to errors if not mapped correctly.

  • To prevent invalid tracking errors, match Shopify carrier codes (e.g., "4PX Express") with their corresponding Amazon carrier codes (e.g., "4PX").

  • Amazon only recognizes specific carrier names—incorrect mapping may lead to errors.

4. Add or Modify Carrier Codes

  • If your shipping provider is not listed or a new carrier code is required, you can add a new carrier code and map it appropriately.

  • Keeping carrier codes updated ensures smooth tracking synchronization and minimizes fulfillment issues.

Maintain a seamless order fulfillment process, improve your tracking accuracy, and enhance customer satisfaction.



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